Who Else Wants New Computers This Year?

When your computers (or other network equipment) start acting slow, when your software company suddenly forces you into an upgrade because they will no longer support the version of software you have, or when you need to add a computer or server for a new employee or new project, you basically have only a few options available to you.

1) Swallow hard, dig into your cash reserves, and plunk down thousands of dollars in new computer and network equipment.

2) Lease the equipment at an astronomical rip-off rate.

3) Suck it up and live with the lack of productivity and daily frustration of incompatible or slow machines.

Thankfully, a fourth, more agreeable option is now available: our Total Care Plan. By incorporating your hardware and software costs into your IT support agreement, you can get new equipment whenever you need it without having to drain your cash flow or put you into a restrictive lease. You get the support and service you need PLUS any new computers, servers, software and other network equipment rolled into one easy monthly investment. It’s sort of like renting your equipment, only it comes with all the support and service too. In addition to freeing up your cash, this new program also provides these benefits:

* You don’t have to keep track of which computers are getting old

* You don’t have to front thousands of dollars to revamp your network

* If something breaks, ThinkTech has to take care of it

* You don’t have to track any warranties

* There may be tax advantages since capital expenses now become operational expenses

* No big surprise hardware or software bills

* Your computers all stay pretty much the same age and performance

* No waiting on parts to be replaced – a free loaner service is included

Want To Find Out If Our Total Care Plan Will Work For Your Business?

FREE 27-Point Network Analysis (A $540 Value) will examine your entire network, review your backup technology, and document the software and hardware you use to determine a game plan for your specific situation. We’ll even tell you how to get the new equipment you need without breaking the bank.

(508) 992-2541

How To Keep Your E-mail Off The “Naughty” List

Someone’s making a list and checking it twice; but it isn’t Santa. Due to rising e-mail abuse and spam, hundreds of servers at various companies now monitor e-mail accounts to make sure those accounts are not sending out mass e-mails. If that e-mail account is assumed to be sending spam it is put on the “blacklist”. Once on the blacklist, your e-mail account is virtually SHUT DOWN because your e-mail is blocked by hundreds or thousands of servers and your message can’t be delivered. Big companies who give out e-mail addresses like AOL, Google, and Comcast, for example, will cut off e-mail service to anyone who sends an e-mail to a large number of people at once. Because of this, even if you or your employees innocently send a message to 100 of your clients, you could be without e-mail for days or weeks. So, how do you avoid this costly & frustrating downtime to happen to you? Read these tips to find out:

Protect Your Server. Spammers LOVE to find e-mail servers that don’t have a proper firewall , anti-virus, and intrusion protection. They get a high from hacking in to these servers and then using them to send out thousands of e-mails. Plus, with no protection in place, tracking and catching these spammers is nearly impossible. The right protection will also prevent malware from being installed on your server, which can automatically send spam without human interaction.

Don’t Allow Employees To Forward Messages. Unless it is for work-only related purposes, make a policy that no one is to forward messages like jokes, photos or videos outside the company. If just 4 of your employees send out this kind of an e-mail to 30 of their contacts, that’s well over 100 people receiving junk mail on the same day from the same e-mail server. This puts you at high risk of being blacklisted.

Have Your Clients and Prospects “Opt-In”. Sometimes companies end up on the blacklist because someone on your list complained and reported your message as spam. If you have your clients and prospects agree via an opt-in form that they want to receive communication from you and confirm their permission, then you’ll have better protection against that. Also make sure you keep good records of these opt-ins. That way, even if you do get blacklisted, you should be back up and running fairly quickly.

Make Sure Your E-mail Is Set-Up Properly. In addition to protecting yourself from hackers and invasions with software and firewalls, you also need to be sure that your e-mail is configured correctly and is set-up to block outside relays. If you’ve got the wrong settings in your e-mail account, you could wind up blacklisted, without any e-mail for days or weeks,

Keep Your E-mail List Up-To-Date. If someone asks to be removed from your list and you continue to send messages to him, the changes of him reporting your company as a spammer is pretty high. Avoid this by using in-house lists (instead of purchasing one) and contacting your list to verify the information.

For Help With Keeping Your E-mail Up & Running And Off The Blacklist, Contact Us By December 31st For A FREE Blacklist Avoidance Assessment (A $295 Value!)

(508) 992-2541

Are You Being Too Cheap About Protecting This Aspect Of Your Business?

Think back to the last time your server went down or you weren't able to get e-mail; remember how frustrating that was? Or perhaps you experienced a virus or other data-erasing disaster. Remember how painful that was to resolve?

There are very few business activities that don't heavily rely on your computer network, e-mail and data - and if any of these components stop working, business grinds to a screeching, frustrating halt. And with viruses and hackers becoming more sophisticated (and smart) about accessing your network, you simply cannot afford to NOT monitor the health and security of your network daily.

A network monitoring system is simply a way for a trained professional to watch over your computer network for slow or failing components, security breaches, and alarms that signify trouble is brewing. It can also detect signs that your backup is not working, that you're running out of space on the server, or that a firewall is not functioning properly. Think of it like a security camera watching over your entire network 24/7/365.

So if network monitoring is SO important, why aren't more small businesses INSISTING that their IT person put a system in place? One of the biggest reasons we see is lack of knowledge. The reality is that many businesses DO have their systems monitored for problems; and the bigger and more sophisticated the company, the more critical this becomes. But smaller businesses are often outsourcing their IT support, and unless their computer guy offers this service, they may not even know it exists.

The second reason is complacency; the belief is that, "If it isn't broke, why fix it?" This is akin to saying, "We don't need locks on our doors because we've never had our house burglarized." The reason you HAVE the locks is to prevent your home or office from being robbed - and the reason you have network monitoring is to make sure you DON'T have problems.

Plus, simple monitoring is cheap. For as little as 93 cents per employee per day, you can have a basic monitoring system in place.